Frequently Asked Questions
How much is frieght and postage ? What about Furniture Deliveries?
Freight and Postage
My First Room offer Free postage and delivery on all orders over $350 that weigh under 2kgs.
Standard Freight costs on orders under $350 is $9.95 to major Australian cities.
For orders over 2kg or orders that are larger or of a delicate or fragile nature that require extra packaging there maybe an additional charge. We will contact you to discuss the most economical , fastest and safest way to get your parcel to you .
At My First Room we use the door to door company Couriers Please , Australia Post and various furniture and delivery specialists.
Furniture Orders
At My First Room we offer our Brisbane customers a complete , friendly and professional furniture assembly and delivery service. They will also remove all packaging and rubbish for you .
We liase with furniture freight companies all over Australia and the costs depend on the nature of the items, size , weight and general cubic metreage and of course your location. We will contact you to discuss various quotes and charges before we proceed with your order .
On Line Security and Safety
How safe is online shopping with My First Room?
Security
At My First Room we are very aware of the need for high security to protect your personal details. To offer you a secure on line shopping experience we utilise the highest level Secure Sockets Layer which is currently the same system used by all Australian banks. This SSL uses a 128 bit encryption to transfer your personal and credit details so that they are scrambled and then delivered to our highly secure site area safely.
Your credit card details are never emailled or stored in our system as once your order has been processed they are automatically deleted from the dats base.
Payment Choices.
How do I pay for my items?
Payment Choices
My First Room offers various payment methods for your convenience.
We accept all major credit cards including
Visa, Mastercard,Bankcard and are in the process of setting up American Express facilities.
We also offer for your convenience a direct debit option and accept bank cheques made to My First Room and Australia Post money orders . If using the direct debit or cheque payment options please allow an extra 3 days for funds to clear before we send your goodies to you.